> Digital transformation for SMEs that starts where revenue is made: CRM, marketing data, helpdesk, automation and AI set up around how your team sells and serves. Live within 30 days. > > Web page: https://www.growaxis.net/services/digital-transformation Digital transformation · Part of GrowAI # Digital transformation that starts with revenue. Not with a new tool. For most SMEs, digital transformation goes wrong when it starts with software. GrowAxis starts with the commercial team: how you find, win, serve and keep customers. Then it sets up the CRM, data, automation and AI around that process, on the stack you already use where it fits, and trains your team to run it. [How GrowAI works](https://www.growaxis.net/engines/growai) Built for founders who… - …pay for tools nobody uses properly - …keep customer data in spreadsheets and inboxes - …want AI, but don’t know where it would pay off ## What digital transformation includes 1. ### AI readiness review Your processes, data and tools reviewed first, so the plan fixes the right things in the right order. 2. ### CRM and pipeline One source of truth for leads and deals, set up around how you actually sell. 3. ### Marketing data and analytics Tracking and dashboards that tie campaigns to leads and revenue. 4. ### Helpdesk and customer data Tickets, conversations and satisfaction scores in one place, linked to the customer record. 5. ### Automation CRM logging, routing, follow-ups and reporting done by the system, not by hand. 6. ### AI where it pays Lead scoring, service bots and forecasting, added once the process and the data can carry them. 7. ### Training and handover Your team learns to run and change it, so the transformation outlasts the project. ## Installed with your team. Live within 30 days. It runs inside GrowAI, on your stack, and goes live within 30 days. Our AI engineers build it with your team, then your team runs it. Where you also need people to run sales, marketing or support, the other engines plug in. 1. Preparation 2. Planning & onboarding 3. Execution & optimisation 4. Review & scale Measured by - Automation coverage - Hours saved a week - Forecast accuracy - Data accuracy - Dashboard adoption Related - [GrowAI: predict, automate, optimise](https://www.growaxis.net/engines/growai) - [AI customer operations](https://www.growaxis.net/services/ai-customer-operations) - [Business development as a service](https://www.growaxis.net/services/business-development-as-a-service) - [Read: Digital transformation for SMEs starts with the commercial team](https://www.growaxis.net/insights/digital-transformation-starts-with-the-commercial-team) - [Read: Where AI helps a small team grow, and where it doesn’t](https://www.growaxis.net/insights/where-ai-helps-a-small-team) ## Digital transformation: what founders ask first. - ### What does digital transformation mean for an SME? Moving the work that makes and keeps revenue onto connected systems: a CRM the team trusts, marketing data tied to leads, a helpdesk that knows the customer, and automation for the repetitive parts. It is a change in how the team works, not only a software purchase. - ### Do we have to replace our tools? Usually not. GrowAI works on the stack you already use and only adds or replaces a tool when the process needs it. - ### Where does AI fit in? After the process and the data are in place. AI then scores leads, answers routine questions, routes tickets and forecasts pipeline or churn. - ### How is this different from an IT consultancy? It starts with sales, marketing and service, and it is measured on commercial results such as hours saved, forecast accuracy and adoption, not only on the build. ## Find out where your transformation should start. 30 minutes. We look at your tools, your data and your team, then map what to fix first and where AI would pay off. No pitch. 30 minutes · Free · No pitch --- ## Contact GrowAxis - Email: contact@growaxis.net - Phone: +32 492 41 3612, +20 106 168 3566 - Offices: Uxbridge, United Kingdom & Cairo, Egypt - Profiles: https://www.linkedin.com/company/growaxis, https://www.instagram.com/growaxiss/ - The first step is a free 30-minute growth assessment: https://www.growaxis.net/#assessment