AI agents in the UAE and Saudi Arabia
AI agent and chatbot companies in Saudi Arabia (2026)
Companies building AI agents and Arabic chatbots for Saudi businesses mostly quote after a demo; a few publish prices, from Unifonic’s $999 a month plan with a chatbot. Who offers it in Riyadh, Jeddah and the Gulf, who Google’s AI Mode named, and what to ask about Arabic, data and approvals.
By GrowAxis team · · 9 min read
AI agents and chatbots for Saudi businesses are sold by IT firms in Riyadh and Jeddah, by chatbot platforms and by Gulf AI agencies, usually after a demo; a few publish prices, listed below. Most pair the chatbot with WhatsApp, the website and a CRM, and the deciding questions are Arabic quality, where the data goes and who approves what the agent does.
AI agent and chatbot companies for Saudi Arabia, October 2026
| Company | Where | What it builds | Published price |
|---|---|---|---|
| Amwaj Solutions | Madinah | Arabic customer-service chatbots, internal knowledge assistants and AI agents on private AI infrastructure, on-premise or in a sovereign cloud in Saudi Arabia | On request; it says cost depends on scope |
| Gulf Cloud | Al Malaz, Riyadh | AI agents and Arabic-English chatbots that answer, score and route website and WhatsApp enquiries, with Zoho implementation | On request |
| Key Time | King Faisal district, Riyadh | Chatbots and live chat across channels in one place, and an AI assistant; ISO 9001, 18295 and 27001 | On request; a demo first |
| Korvax | Dubai, with a location in Saudi Arabia | Custom AI agents and WhatsApp chatbots in Arabic and English, tuned for Gulf dialects | A fixed quote after a free call |
| Labiba | No location on its site; shows client logos from Saudi Arabia, the UAE and Jordan | Chatbots, virtual agents and voice agents, with live chat and WhatsApp | On request; a demo first |
| Mobcoder Saudi | Olaya Towers, Riyadh, with DIFC, Dubai | Custom chatbots, AI virtual assistants, WhatsApp and Messenger bots and voice bots, linked to CRM and ERP | On request |
| Out2Sol Global | Jeddah, with Dubai and Karachi | Custom AI agents, chatbot development and Microsoft Copilot integration | On request |
| Tactful AI | Al Zahraa, Jeddah, with headquarters in Cambridge, UK and engineering in New Cairo | AI agents that answer messages, comments and email and hand off to your team, with a shared inbox, routing and ticketing | By monthly conversation volume, on request; billed quarterly or yearly, plus a one-time onboarding fee |
| Unifonic | Offices in Riyadh, Dubai, Cairo, Amman and Lahore; began in Saudi Arabia in 2006 | Conversational AI and messaging: chatbots, an agent console with co-pilot, WhatsApp, SMS, voice and email | Engagement plan $999 a month with a chatbot of 5,000 sessions; the AI chatbot is on the custom-priced Intelligence plan; before tax |
| Wittify AI | Contact numbers in Saudi Arabia, the UAE and Egypt; no address on its site | A low-code platform for Arabic voice and text AI agents on WhatsApp, the web, Instagram and phone lines | Plan prices not shown; credit top-ups $0.07 to $0.10 a credit |
| GrowAxis | Cairo, serving Saudi Arabia; no Saudi office | AI agents that qualify enquiries and update the CRM, and chatbots that answer in Arabic and English, with a person approving each step that matters | On request |
Companies are listed alphabetically, with GrowAxis, which wrote this guide, last.
Who AI Mode named
On 28 October 2026, asked for an “AI agents and chatbot company in Saudi Arabia for SMEs” with the location set to Saudi Arabia, Google’s AI Mode named Gulf Cloud IT, Key Time AI, Korvax AI, Labiba.ai and AL Master, and also mentioned Salla, Zid and Zoho SalesIQ and the need for Gulf Arabic (Khaleeji). The question was asked once, in a signed-in browser that AI Mode personalises.
What Saudi buyers need checked
Four Saudi rules and systems come up in most chatbot projects: the personal data law, the rules for sending data abroad, the national cybersecurity controls and the national identity app. A fifth, e-invoicing, matters only if the chatbot takes orders. Each point below comes from the authority’s own documents, read on 4 November 2026.
| Check | Set by | What it means for a chatbot |
|---|---|---|
| Personal Data Protection Law | Saudi Data and AI Authority (SDAIA) | Article 2 applies the law to any processing of personal data in the Kingdom, including processing of residents’ data by an entity outside it. So a chatbot that collects names, phone numbers or order details from Saudi customers is covered, even if the vendor is abroad. SDAIA’s data governance platform dates the law to 16 September 2021. |
| Sending data outside the Kingdom | SDAIA | Article 29 allows a transfer if it does not harm national security or the Kingdom’s vital interests, the protection abroad is not lower than under Saudi law, and only the minimum data moves. SDAIA’s transfer regulation names three safeguards: standard contractual clauses, binding common rules and an accreditation certificate. It asks for a risk assessment before a transfer, in particular when a company relies on those safeguards or sends sensitive data abroad continuously or at scale. SDAIA’s risk guideline of February 2025 lists remote access and storage outside the Kingdom among the forms of transfer to assess. |
| Essential Cybersecurity Controls (ECC-2:2024) | National Cybersecurity Authority (NCA) | Binding on government agencies, their affiliated companies, and private firms that own, operate or host critical national infrastructure. The NCA “strongly encourages” all other entities in the Kingdom to use them. Among the 108 main controls, the cloud and hosting set (4-2) binds entities that use cloud services. The 2024 edition moved data localisation to the National Data Management Office at SDAIA. |
| Nafath | National Information Center, part of SDAIA | The national digital identity app. The National Information Center describes a platform for access to government and private entities and identity checks with biometrics. A chatbot can hand off to it: Raghdan’s WhatsApp bot asks for the 10-digit national ID, and the user approves the request in the Nafath app. SDAIA’s own data governance platform signs company representatives in through Nafath. |
| E-invoicing | Zakat, Tax and Customs Authority (ZATCA) | Only if the chatbot takes orders or payments. Since 4 December 2021, ZATCA has required taxpayers to stop issuing handwritten invoices or invoices made in text or spreadsheet software. Its Integration Phase links e-invoicing systems to its Fatoora platform in waves: Wave 25, announced on 24 July 2026, covers taxpayers with revenue subject to VAT above SAR 187,500 in any year from 2022 to 2025, who must integrate by 1 February 2027. A chatbot that takes orders should pass them to that invoicing system. |
- Ask each vendor where your conversation logs are stored and processed, and in which country its AI model runs.
- If you are a government body or run critical infrastructure, ask which ECC controls the vendor already meets.
- If the chatbot will verify customers, ask whether it hands off to Nafath or asks for an ID in the chat.
Arabic dialects: what vendors say
Vendors describe Arabic support in different ways, and few name the dialects they cover. Test with your own customers’ messages and voice notes before you sign.
- Maqsam, a contact-centre platform with Saudi, UAE and Jordan phone numbers, writes that global platforms struggle with Hijazi, Najdi and Khaleeji Arabic, and says it supports dialects across Saudi regions.
- ZIWO says its AI voice agent is fluent in Saudi dialects and that customer data is hosted in Saudi Arabia.
- Wittify AI says its voice AI handles more than 25 Arabic dialects, without naming them, and offers data residency support for Saudi Arabia and the GCC.
- Tawasel, a WhatsApp platform in Abu Dhabi, offers a Khaleeji dialect option on its Growth plan.
- Cloud platforms label Arabic by locale code, and the labels differ: Microsoft’s speech service lists ar-SA as Arabic (Saudi Arabia) among 18 Arabic locales, while Amazon Transcribe uses ar-SA for Modern Standard Arabic and ar-AE for Gulf Arabic. Ask which code a chatbot runs on and what it covers.
Published chatbot prices for Saudi buyers
Most Saudi chatbot companies quote after a demo. These four publish a price on their own pages, checked on 4 November 2026. They price different things, so compare what each figure covers.
| Company | What the price covers | Published price |
|---|---|---|
| Unifonic | Engagement plan: messaging with a chatbot of 5,000 sessions a month. The AI chatbot sits on the Intelligence plan. | $999 a month; Intelligence on custom pricing; before tax |
| ZIWO | An AI voice agent, with customer data hosted in Saudi Arabia, it says | $0.25 a minute in its cost calculator, which it calls illustrative; excludes one-time set-up, platform access and monthly channel fees |
| Wittify AI | Arabic voice and text AI agents. One AI reply is one credit; one voice minute is 10 credits. | Plan prices not shown; credit top-ups $0.07 to $0.10 a credit |
| Origami | Custom software from a Saudi company in Riyadh and Madinah. Its top tier includes advanced AI features, such as an assistant that serves customers in Arabic. | Indicative tiers: SAR 15,000 to 30,000 for a small project, up to above SAR 225,000 for a very large one |
- Running costs are often extra: ZIWO’s per-minute figure excludes set-up, platform and channel fees, Unifonic’s prices are before tax, and Origami counts third-party service fees and cloud hosting separately.
What to ask before you sign
- 01How well does it handle Gulf Arabic, and can we test it with our own customers’ questions?
- 02Which of our data will it read, and where is it processed and stored, given Saudi Arabia’s Personal Data Protection Law?
- 03Where does a person approve an action before the agent takes it?
- 04How does it hand a conversation to our team, and on which channels: WhatsApp, the website, the phone?
- 05Does it connect to our CRM and, if we sell online, to our store?
- 06Which costs are separate, such as platform licences and AI usage?
Where GrowAxis fits
GrowAxis sets up AI agents, chatbots and workflow automation for startups and SMEs in Saudi Arabia and the UAE, from its team in Cairo: agents that qualify enquiries, update the CRM and draft follow-ups, and chatbots that answer routine questions in Arabic and English. It runs as GrowAI, on the systems you already use, with a person approving each step that matters, and goes live within 30 days. It has no Saudi office.
About this guide
Companies: each one’s own website, checked on 28 October 2026, for its location, what it builds and any published price. AI Mode: one question asked in English on 28 October 2026 with the location set to Saudi Arabia. GrowAxis offers AI agents in Saudi Arabia and wrote this guide; the list is not a ranking.
5 more were added on 4 November 2026, each from the company’s own site.
Added on 4 November 2026, from: NCA, Essential Cybersecurity Controls ECC-2:2024 (English PDF; scope p. 9, cloud controls 4-2, change log on data localisation); SDAIA data governance platform, Personal Data Protection Law (Articles 2 and 29, Arabic); SDAIA, Regulation on Personal Data Transfer Outside the Kingdom (Articles 3, 4 and 7, Arabic); SDAIA, Risk Assessment Guideline for Transferring Personal Data Outside the Kingdom (February 2025); SDAIA data governance platform, home (law issued 16 September 2021); SDAIA data governance platform, registration of private entities (sign-in through Nafath); Nafath app listing by the National Information Center (App Store, Saudi store); Raghdan help, WhatsApp bot registration and Nafath verification; ZATCA, Wave 25 of the e-invoicing Integration Phase (24 July 2026); Maqsam blog, Arabic dialects and AI; ZIWO, AI voice agent (Saudi page); Wittify AI, home (25+ dialects, KSA and GCC data residency); Wittify AI, pricing; Tawasel, pricing (Khaleeji option on Growth); Microsoft, Azure speech language support; Amazon Transcribe, supported languages; Unifonic, pricing; Origami, services and indicative prices; Origami blog (offices in Riyadh and Madinah).
FAQ
How much does an AI chatbot cost in Saudi Arabia?
Most companies quote after scoping. Unifonic publishes an Engagement plan at $999 a month that includes a chatbot with 5,000 sessions.
Where is chatbot data stored for a Saudi company?
Ask before you sign. Saudi Arabia’s Personal Data Protection Law limits transfers of personal data abroad; Amwaj Solutions, for one, offers hosting on premises or in a sovereign cloud in the Kingdom.
Does a chatbot for Saudi customers have to store data in Saudi Arabia?
Not always. The Personal Data Protection Law allows transfers abroad under the conditions in Article 29 and SDAIA’s transfer regulation, which names safeguards such as standard contractual clauses and asks for a risk assessment in set cases. Government bodies and critical infrastructure operators face stricter rules, and the NCA now refers data localisation to SDAIA’s National Data Management Office. Some vendors, such as ZIWO and Wittify AI, offer hosting or data residency in Saudi Arabia.
Do the NCA’s Essential Cybersecurity Controls apply to my chatbot?
They bind government agencies, their affiliated companies and private firms that own, operate or host critical national infrastructure. The NCA strongly encourages all other entities in the Kingdom to use them. If you are in scope, the cloud and hosting controls also cover a chatbot that runs in the cloud.
Can a chatbot verify a customer with Nafath?
Yes. Raghdan, a Saudi property platform, does it inside its WhatsApp bot: the user sends a 10-digit national ID and approves the request in the Nafath app, which the National Information Center publishes.
Which Arabic dialects do chatbots for Saudi Arabia understand?
Vendors rarely name them. Maqsam names Najdi, Hijazi and Khaleeji Arabic as hard cases for global platforms, ZIWO says its voice agent is fluent in Saudi dialects, and Wittify AI says it handles more than 25 Arabic dialects. Test with your own customers’ messages before you sign.