Pods · Back office
Back office outsourcing in Egypt. Run from Cairo, in your systems.
GrowAxis runs back office work for companies abroad from Cairo: orders, documents, data entry, finance support and reports. The people are GrowAxis employees in Egypt, from one person to a small pod, and they work inside your ERP, CRM and shared drives. Egyptian teams already manage finance and accounting, HR and data processing, ITIDA says, in an industry that exported about $5.2 billion of services in 2025.
01Who it’s for
Built for founders who…
…have back office work growing faster than the office
…are too small for a large BPO’s seat minimums
…want the work done in your own systems, where you can see it
…need documents and emails handled in English, Arabic or a European language
02What’s included
What GrowAxis runs from Cairo
- 01
Order processing
Orders entered, checked and followed through your ERP or shop back end, with exceptions passed to your team.
- 02
Documents and checks
Contracts, forms and supplier documents checked against your rules and filed where your team finds them.
- 03
Data entry and clean-up
Records entered, updated and de-duplicated in your CRM, ERP or spreadsheets.
- 04
Finance support
Supplier invoices processed, payments matched to bank lines and month-end reports prepared for your finance team.
- 05
Reporting
The weekly and monthly numbers your managers read, built from your systems.
- 06
Admin for your managers
Shared inboxes, calendars, travel and supplier follow-ups.
- 07
Employment and HR
GrowAxis employs the team in Egypt and handles payroll, equipment, cover for leave and reviews.
03Facts
Back office work in Egypt, 2026
- Work already run from Egypt
- Egyptian teams manage financial and accounting operations, HR, fleet management, complex data processing and enterprise IT services, ITIDA said on 26 August 2026.
- Size of the industry
- About $5.2 billion of offshoring services exports in 2025; 252 companies operate 282 global delivery centres.
- A national priority
- Egypt’s offshoring strategy for 2022 to 2026 names corporate services and contact centres among its seven target segments.
- Business graduates
- 234,100 of Egypt’s 743,100 higher-education graduates in 2024 studied business, administration and law: 31.5% (CAPMAS).
- Working from home
- Labour Law 14 of 2025 recognises remote work, with the same rights as office work, social protection and the minimum wage included (Articles 96 and 97).
- Hours
- Up to 8 hours a day and 48 a week (Article 117). Cairo is one hour ahead of Berlin, Paris and Amsterdam and two hours ahead of London for most of 2026.
Sources: ITIDA: Egypt offshoring exports hit $5.2B (26 August 2026); ITIDA: Digital Egypt Strategy for the Offshoring Industry 2022 to 2026; Al Banker (Arabic): CAPMAS 2024 higher-education graduates bulletin (25 December 2025); Andersen Egypt: English translation of Labour Law No. 14 of 2025; timeanddate: Egypt’s clock changes in 2026. A summary for planning, not legal advice.
04Egypt at a glance
Egypt at a glance, 2026
The numbers that decide whether Egypt fits, each from its source.
- Offshoring exports, from 282 delivery centres run by 252 companies (ITIDA, August 2026)
- $5.2B
- People in exporting outsourcing and tech companies, June 2026
- 195,300
- University graduates a year
- 750,000
- Subsea cables in service landing in Egypt, with 6 more planned
- 18
- Ahead of Berlin, Paris and Amsterdam for most of the year
- +1 hour
- A month, all in, for a mid-level software engineer at GrowAxis’s 2026 rates
- $2,500
Sources: ITIDA: Egypt offshoring exports hit $5.2B (26 August 2026); TeleGeography Submarine Cable Map: Egypt (checked 4 November 2026); GrowAxis: Cairo time difference in 2026; GrowAxis: Egypt salary calculator, 2026 rates.
Already delivering from Egypt
- Teleperformance (TP)About 26,800 peopleNew Cairo, Giza, Alexandria
- Concentrix24,500 people in 13 centresCairo, Giza, Alexandria
Vodafone _VOIS9,500 specialistsCairo, Alexandria- SutherlandOver 6,000 in AlexandriaAlexandria, New Cairo
- ValeoOver 3,000 engineersSmart Village, Cairo
Dell TechnologiesCenter of ExcellenceCairo- IBMClient Innovation CentersCairo, Giza
- Siemens EDAEngineering R&DCairo
- CapgeminiDelivery and AI centresCairo
- DXC TechnologyOver 600 IT professionalsCairo
- TTECOver 500, more plannedMaadi Technology Park
- DeloitteInnovation Hub, over 350Cairo
- EYTalent hub, 1,000+ jobs plannedEgypt
- HenkelGlobal Business SolutionsCairo
Companies with delivery centres in Egypt, each linked to the public source that states it. They are not GrowAxis clients, and the logos remain their owners’ trademarks.
Outsourcing to Egypt 2026: the destination guide
The industry, talent and languages, costs by role, hours, the rules, who is already there and how to set up a team. PDF, 20 pages, free, no sign-up.
05How it’s installed
Installed with your team. Live within 30 days.
We map the work with you: which processes, which systems, what volume and what counts as done. GrowAxis then puts forward the people, you meet them, and they start in your systems with written instructions for each process. Quality and turnaround are reviewed with you every month, and the team grows with the volume.
- Preparation
- Planning & onboarding
- Execution & optimisation
- Review & scale
Measured by
- Tasks completed on time
- Error rate
- Turnaround time
- Cost per task
Related
- GrowCX: the full customer experience cycle
- BPO in Egypt for small companies
- Back office and IT for Saudi companies
- Data engineers and analysts in Egypt
- Multilingual customer support from Egypt
- Outsourcing to Egypt
- Egypt salary and employer cost calculator
- SNOOD: case study
- Read: Offshoring to Egypt: what works for startups and SMEs
- Read: Customer service for a small company: in-house, BPO or embedded?
- Read: Egypt’s labour law in 2026: what a foreign employer needs to know
- Read: Cairo time difference in 2026: New York, London, Berlin, Riyadh and Dubai
06FAQ
Back office outsourcing in Egypt: what founders ask first.
Handing the work behind your sales and service, such as orders, documents, data entry, finance support and reports, to an outside team that runs it in your systems.
Most work done on a screen: orders, document checks, data entry, invoice processing, reconciliations, reports and admin. Egyptian teams already manage finance and accounting, HR and complex data processing, ITIDA said in August 2026.
It is costed per role. For reference, at GrowAxis’s 2026 rates a support specialist with fluent English costs about $1,520 a month and a junior data analyst about $1,500, all in: pay, social insurance, equipment and management. We cost your roles on the call.
No. A GrowAxis team starts at one person and grows into a small pod as the volume does.
The team works only in the systems and folders you open to it, under logins you control. Egyptian law obliges employees to keep work information confidential (Article 134 of Labour Law 14 of 2025), and disclosing trade secrets that cause substantial harm is listed as serious misconduct for which an employee can be dismissed (Article 148).
No. GrowAxis employs the team in Egypt under its Labour Law 14 of 2025, so you need no entity, bank account or payroll there.
Each role is checked first. Saudi rules reserve remote customer service jobs at companies in the Kingdom, outsourced ones included, for Saudi nationals, and since 5 April 2026 they reserve 69 administrative support professions at private employers there. The second decision does not address work done by a provider abroad. Our page on back office and IT for Saudi companies covers what runs from Cairo.
Free growth assessment
Find out which back office work to move first.
30 minutes. We look at your processes, systems and volumes, then tell you what can run from Cairo, who would do it and what it costs. The team runs on its own in your systems, or inside GrowCX, the customer experience engine. No pitch.